WizardTower.com
Sales and Return Policy
Purchases
Payment types accepted here include: Cash, Debit, Visa, Mastercard, and Store Credit. All Payments can only be done using Canadian currency.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, placing multiple orders in order to circumvent the maximum amount allowed of a particular item, if fraud or an unauthorised or illegal transaction is suspected or other reasons. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.
Return Policy and Refunds
You may return unopened sealed products sold by WizardTower.com within 30 days of purchase for a full refund. The receiver is responsible for return shipping however should the error be our error (Receiving an incorrect item), we will cover the return shipping costs.
Note: Due to the constantly changing price of singles, we do not accept returns on single cards.
Returns will be processed immediately at the retail store. Refunds for online orders can take up to 48 business hours to complete. Refunds on credit cards may take 1-5 business days, depending on your financial institution.
PayPal Fees
PayPal has various fees when refunding an order. For more information, please visit their Terms of Agreements page.
Customer Transactions
While inside the retail store, customers may not sell products to other customers. Customers are allowed to trade product for other product.
Processing and Shipping Policy
All orders are processed and shipped/completed within 1-3 business* days following their successful payment and shipped with Canada Post or UPS according to the shipping method the client has selected.
The option for expedited shipping is available upon checkout, which includes tracking.
Note: We may require a few additional business days during periods of high volume of orders, such as holidays or Black Friday.
For complete sales and refund policies, please visit: https://www.kanatacg.com/faq_and_policies
*All Prizes given at end of event to each player once event is finished.