Introduction

At the Wizard Tower, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website or providing your information, you consent to the practices described in this policy.

Information We Collect

We collect the following types of personal information:

1. Contact Information: When you create an account or make a purchase, we collect your name, email address, phone number, and mailing address.
2. Payment Information: For online and in store purchases, we may collect payment details such as credit card information.
3. Geographical Information: We may collect your location data to offer you the best gaming experience (e.g., knowing best times to contact you if needed based on your time-zone).
4. Feedback and Ratings: We may collect feedback and ratings from you and other customers.
5. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, customize content, and improve our services.

Cookies

1. Types of Cookies:

1. • Session Cookies: Temporary cookies that expire when you close your browser.
   • Persistent Cookies: Remain on your device for a specified period.
   • Third-Party Cookies: Used by external services (e.g., Google Analytics).

2. Purpose of Cookies:

1. • Functional Cookies: Enhance website functionality.
   • Analytical Cookies: Collect data on website usage.
   • Marketing Cookies: Customize ads based on your preferences.

3. Managing Cookies:

1. • You can adjust your browser settings to accept or reject cookies.
   • Note that disabling cookies may affect website functionality.

 

 

How We Use Your Information

We use your personal information for the following purposes:

1. Account Creation and Management: To create and manage your client account.
2. Billing and Payments: To process payments for on-line and in store purchases.
3. Customer Support: To address your inquiries and provide support.
4. Improving Services: To enhance your client experience and optimize our services.

Sharing Your Information

We do not sell or share your personal information with third parties without your consent. However, we may share information with service providers who assist us in operating our website and providing services to you.  We will disclose personal information if required by law or to protect our rights.

Security Measures

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure, so we cannot guarantee absolute security.

1. Encryption: We use secure protocols (HTTPS) to protect data transmission.
2. Access Control: Limited access to personal information within our organization.

Your Choices

1. Access: You can request access to your personal data.
2. Correction: If your information is inaccurate, you can request corrections.
3. Deletion: You can ask us to delete your data (subject to legal requirements).

Updates to this Policy

We may update this Privacy Policy periodically. Please review it regularly to stay informed about how we handle your information.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@wizardtower.com